Contact Us

Warranty and Returns: The customer satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will insecpt your items piror to shipping. Pls kindly carefully see the size and other information on the product page before purchasing.
If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you.

About the shipping: All of our products shipment methods is by air express and the local post office will arrange the delivery. As usual the product need 3-7 days to prepare(Besides the Customsized Products), the shipment date will need 12-18 working days, except some Remote countries.

8/6 Customer Support: We have a professional customer service team ready to help any questions you have within a 8-hour time frame, 6 days a week. We would love to hear from you. The most important is as long as we received your email, we will reply.

Your attention: pls feel free to contact us first if you have any issue with your order!
Our customer service Gmail is: service@freyjajewels.com