Shipping Info

Europe Shipping time
The United Kingdom Germany 8 - 15 Days
Italy
France
Belgium
Poland
Austria
Spain
Sweden
Czech Republic
Switzerland
Portugal
Luxembourg
Greece
Republic of Lithuania
Estonia
Hungary
Norway
Netherlands
Bulgaria
Romania
Finland
Iceland
Croatia
Denmark
Latvia
Malta
Slovakia
Slovenia
Ireland
Indonesia
Hongkong, China
Taiwan, China
Jordan
Macao,China
North America
7 - 15 Days
The United States
Canada
Mexico
Oceania
8 - 15 Days
Australia
New Zealand
Africa
10 - 20 Days
South Africa


Attention 
Due to the current Covid-19, you may experience short delivery delays, but please be assured that your order will still be sent to you as soon as possible. Thank you for your patience. 


Delivery Process
Processing time typically takes between 1-2 business days. Orders placed on a weekend or holiday will be processed within the next 1-2 business days. Please note that all processing times may take longer due to a high volume of orders.



Order Status
Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check the order status.
Note:
  • The shipping time is estimated and commences from the date of shipping, rather than the date of placing your order. It can take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.
  • We currently do not ship to every country across the world. If you can't select your country above, kindly contact us and we'll do our best to get you a pair.


Shipping Charges

Due to the epidemic, logistics cost has increased. In order to ensure a good shopping experience for users,Freyja Jewels is willing to subsidize 20% of the postage. Customers only need to pay $6.99 for the postage (originally $8.99) to enjoy the same shopping experience as before. Free standard shipping on orders over $59. Some countries(US,GB,DE,AU,CA,KW,JP,IT,AE) have expedited shipping (Estimated to be delivered on 3-5 business days), and cost $15.99.

Shipping Time

During your checkout, you'll see an estimated delivery date. Please refer to the left table for various shipping times to international destinations.



Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

  1. Order Processing Time:3-7 days (Processing time will be longer in holidays)
  2. Delivery Time: 1-2 weeks
  3. Shipping Method:4PX, YunExpress,Wanb Express, UBI
  4. Freight Cost: Free Shipping when order over $59(except for specific products).


The shipping times above are estimates provided by the postal carrier and are not guaranteed.

Please note that due to COVID-19, orders may experience a delay in shipping and delivery. We appreciate your patience during this time.

Return Policy


Your satisfaction is 100% guaranteed!

We know you'll love your choice, but if you are unsatisfied for any reason simply mail the new or used rolling pin back to us and we'll provide a full refund, less the initial shipping charge, upon receipt.

Returns must be mailed to us within 15 days of the date you received the item. Returns after 15 days will be solely at our discretion and, if permitted, may be subject to a restocking fee.

Please note that any returns must be mailed to us at your cost.

If you wish to make a return, then please email us first to initiate a return request and receive the return mailing address. Returns that are sent without initiating a return request first will not be processed. Returns that are sent to a different mailing address will be returned to the sender. Please indicate the reason for your return in the email along with any photos if necessary for the fastest processing.